How Goldbet collects, uses and safeguards your personal information.
Last updated: January 2026. This privacy policy describes how Goldbet handles the personal data of players and visitors to eng-goldbet.com. By using our services you consent to the practices described here.
To operate a compliant ADM-licensed gaming platform, Goldbet collects the following categories of information:
Goldbet uses your data to verify your identity and age (as required by ADM), process deposits and withdrawals, prevent fraud and money laundering, deliver customer support, personalise the games and sports lobby, send marketing communications where consented, and comply with our regulatory obligations under Italian ADM licensing conditions.
We share limited data with regulated third parties: payment processors and Italian banks; identity-verification providers integrated with SPID and CIE; the Italian ADM regulator where required; the Guardia di Finanza and law enforcement where legally compelled; and technology vendors bound by strict data-processing agreements. We never sell your personal data.
Goldbet protects your information with 256-bit SSL encryption in transit, tokenisation of payment credentials, role-based access controls, quarterly penetration testing and 24/7 security monitoring. Servers are hosted in Tier-4 data centres within the EU.
Under GDPR and Italian data-protection law, you have the right to access, correct, delete or export your personal data, restrict or object to processing, withdraw consent for marketing at any time, and lodge a complaint with the Garante per la Protezione dei Dati Personali. Requests are handled within 30 days at privacy@eng-goldbet.com.
Goldbet uses strictly-necessary cookies for session management, performance cookies for analytics, and — with your consent — marketing cookies for retargeting. Control non-essential cookies from the banner on your first visit or from account settings.
Questions about this policy? Contact our Data Protection Officer at dpo@eng-goldbet.com.